About
This professional training program establishes the operational and communication standards for staff at Bay Paws Pet Resort. Learners will master the core pillars of safety, value, and positive experiences while navigating specific workflows for boarding, daycare, and grooming services. The curriculum covers essential skills including conducting facility tours, performing snout-to-tail health checks, and managing owner expectations through transparent communication. By the end of this course, team members will be proficient in using the Moego system, implementing GDV prevention protocols, and responding correctly to emergency pet codes to ensure a safe, high-quality environment for all guests.
You can also join this program via the mobile app. Go to the app